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Getting Started

How do I register and start my new account?

Please click on 'My Account' tab which is located on the right top of the website. You will be prompted to a new page where you will find the 'Create an account' button on the left hand side. Click 'Create an account' and fill in your details as requested before clicking 'Submit'. Registration should now be complete and you should receive a confirmation e-mail to the address you registered with.

How do I update my details on my account?

Please click on the 'My Account' tab on the top of the page. You will then be prompted to enter your account details. Scroll down to find your account information; click on 'Edit' to update your details and 'Save' once you are finished to save these changes.

I need personal assistance with my order. Who can I contact?

Our customer service centre is happy to assist you with your order on 09008688300 (10 AM - 6 PM) or you can also write to us at support@buildezee.com.

I am having problems ordering through your website. What can I do?

Our website is best supported by Internet Explorer, Mozilla Firefox and Google Chrome. Please ensure that the browser you are using is up to date. If you are still experiencing difficulties, please do not hesitate to call our customer care team on 09008688300 (10 AM - 6 PM) or you can also write to us at support@buildezee.com.

Can I place my order over the phone?

Yes, you can place your order over the phone. Please call our customer care representatives on 09008688300 (10 AM - 6 PM) and they will assist you in the buying process.

Can I place my order through whatsapp or mail?

Yes, you can place your order through whatsapp on this no. 09008688300 or mail us at support@buildezee.com.

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